Marketplace Lead

Quest Search & Selection is currently recruiting for a Marketplace Lead/Head to take full ownership of the German marketplace business. The role will have end-to-end accountability for the marketplace P&L, commercial performance and overall market success, working closely with 3PL partners and wider business functions to drive growth, operational excellence and customer experience

The business is a leading retail e-commerce platform, leveraging advanced technology to provide fast, reliable delivery services. With supply chain excellence at its core and cutting-edge digital solutions underpinning its operations, the company has built a strong reputation for innovation, customer experience and operational excellence.

Please note: Candidates can be based in, or open to relocating to, Berlin, Düsseldorf or Munich.

The roles & responsibilities of this Marketplace Lead/Head role:

• Set the strategy: Define and execute the Germany Marketplace strategy, using data, customer insights and market trends to identify growth opportunities and prioritise key categories.
• Own the P&L: Take full accountability for the German Marketplace P&L, driving revenue, margin and free cash flow while ensuring sustainable and profitable growth.
• Improve the key drivers of marketplace success, including product selection, pricing competitiveness, seller quality, availability and overall customer experience.
• Lead and develop the team: Build, lead and inspire a high-performing, cross-functional, matrix team, setting clear expectations around hiring, performance, development and accountability.
• Establish effective communication and quarterly business reviews, to track performance, identify opportunities and drive continuous improvement.
• Partner with global and cross-functional stakeholders to shape product and commercial roadmaps, secure investment and resources, and remove operational or structural barriers to growth.

The qualifications of this Marketplace Lead/Head role:

• Marketplace & eCommerce Leadership: Proven leadership experience within a marketplace, 3PL or eCommerce environment, with a strong understanding of marketplace operations and commercial dynamics.
• P&L Ownership: Experience managing a country-level or multi-category P&L, with a track record of delivering revenue growth, profitability and operational performance.
• Highly analytical and data-driven, with the ability to translate complex data and market insights into clear, commercially focused decisions.
• European Market Expertise: Strong knowledge of the European marketplace landscape, including seller ecosystems, customer behaviour and competitive dynamics.
• Strategic & Collaborative Leadership: Structured, results-oriented and comfortable operating within a matrix organisation, with strong stakeholder management and influencing skills.
• Partnership Development: Demonstrated experience building and managing long-term B2B relationships, strategic partnerships and cross-border commercial relationships.
• Language Skills: Fluency in English is essential, with German at B2 level or above highly desirable.

The benefits for this Marketplace Lead/Head role:

• Competitive, enhanced six-figure salary
• Performance-related bonus
• Travel allowance
• Pension scheme
• Healthcare benefits
• Mobile phone & technology allowance

if you have the right experience for the role of Marketplace Director, please do apply quoting the reference JO-.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.